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More Effective Quality Management

Keep your business running and your customers satisfied with quality management system training by Quality Concepts Inc. Based in Coventry, Rhode Island, we offer training in numerous quality management systems, including ISO 9001 development. 


Business People

What is ISO and Why Do I Need It? 

The ISO series of quality management standards and derivatives in the aerospace, automotive, and medical sectors require registered members to establish, document, and implement an internal quality management system. 

We specialize in getting companies through the ISO certification maze as well as realizing the benefits of process improvements. Our people are skilled at analyzing the present landscape of your business, interpreting what is needed for the standard, and proposing a workable solution. We work side by side with your key personnel to understand what makes your company unique and fit your way of doing business under the requirements of the standard. 


A Full Range of Assistance

In addition to working with your team to train them in internal auditing and quality management system protocols, we also provide development for a number of quality systems for various industries. In addition to ISO 9001, we develop and train in AS 9100 for the aerospace field, ISO 13485 for the medical field, FDA preparation, and ISO 14000 for the environmental field. Our quality management system training curriculum includes all of the following:

• Performing Internal Audits
• Maintaining Calibration Systems
• Performing Supplier Audits
• Management Review Meetings
• Objective Planning for Your Company
• Document Control

• Corrective Action Trend Analysis
• Nonconforming Material Trends
• Report Writing
• Checking for QMS Compliance
• QMS Implementation Training
• QMS Documents Training
• QMS Awareness Training
• Industry Specific Training
• Internal Auditor Training
• Non-Conformance Training
• Risk Management Training
• Configuration Mgmt. Training

Quality System Rejuvenation

We also provide assistance to companies that already have a quality management system in place but do not use it to its fullest extent. If you have abandoned your QMS, are unsure how to follow it, or feel that it is ineffective in maintaining consistent quality, let our team offer a fresh look at your company and offer our expert advice.